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Flat & low-slopeFree roof inspection with deck photos before we talk money - GAF and Owens Corning certified installation
The Crestview Roofing Co San Antonio Guarantee
A roof is only as good as the crew that stands behind it. We’ve been roofing homes in San Antonio since 2000, and every repair, replacement, and installation we complete carries the same non-negotiable commitment: the 365-Day Done Right Promise. Here’s what that means in plain words. Every repair we make is covered in writing for a full year. If a covered repair fails within 365 days, we correct it at no charge, and we’ll make a free second visit to do so. No negotiation. No runaround. The written price you approve before work starts is the price you pay, period. That’s the guarantee, and it’s included with every job we do.
What’s Covered
- Workmanship on every repair for 365 days. If a covered repair fails within a year, we come back and fix it at no charge, no questions asked.
- Written pricing before any work begins. You approve a line-item price before our technicians touch your roof, and that number is the number on your invoice.
- A written guarantee on every repair, included at no extra cost. You get the paperwork without paying a premium for it, because a guarantee that isn’t written down isn’t much of a guarantee.
- Manufacturer-backed materials from GAF, CertainTeed, Owens Corning, IKO, Atlas, Tamko, and Boral. We install and repair using shingles and roofing systems from the brands roofers trust, so material quality is never the weak link.
- Cleanup and property protection. We treat your yard, landscaping, and driveway like they’re ours, and we don’t leave nails, shingle scraps, or debris behind when the job is done.
- Clear documentation of your repair from start to finish. Through The Relay Standard, you’ll receive before-and-after photos and a digital invoice sent by text, so you can see exactly what was done.
Styles & brands we work with
Our Satisfaction Promise
If something isn’t right, we make it right. That’s the entire promise, and it’s built into how we work. When a homeowner calls and tells us a repair didn’t hold up or the finished job doesn’t match what was agreed on, we don’t argue about whose fault it is. We schedule a return visit, assess the issue, and correct it under the terms of the written guarantee you were given before work began. If the problem falls within the 365-day window, the fix is on us, including the second visit itself. You don’t pay a trip charge, a diagnosis fee, or a “re-inspection” fee. You pay nothing. The Relay Standard exists so there’s never a mystery about what was promised, what was done, and what happens next. You get a written price up front, before-and-after photos, a live trackable arrival time, and a digital invoice by text. That documentation protects you, and honestly, it protects us too. It means expectations are clear on both sides from the first call.
Licensed & Insured Backing
Guarantees are only meaningful when the company behind them can actually back them up. Crestview Roofing Co San Antonio is licensed and insured, which means the paperwork you receive isn’t just a promise, it’s a legally enforceable commitment. Insurance protects your home and our crew if something unexpected happens during the job, and licensing means we’re accountable to the state’s standards for roofing contractors. In San Antonio, where hailstorms and high winds can turn a small leak into a major repair in a single afternoon, you want a roofer who carries proper coverage and stands behind the work. Dylan Pace, Owner of Crestview Roofing Co San Antonio, built this company on the principle that a handshake means something, but a written guarantee means more. We put both behind every job.
What Happens If a Repair Fails
The 365-Day Done Right Promise is specific about how we handle a failed repair. Call us at (361) 209-8857. A live person answers, day or night, no voicemail loops and no waiting until Monday. We’ll schedule your free second visit as quickly as our schedule allows. Our technician will inspect the repair, determine what went wrong, and correct it at no charge. You’ll receive before-and-after photos of the correction and a digital invoice showing a zero balance. If the same issue appears again within the coverage window, the same process applies. There’s no limit on our obligation within the 365 days, and there’s no fine print that excludes common roofing failures. The guarantee covers the workmanship on the repair we performed, plain and simple.
Why a Written Guarantee Matters in San Antonio
San Antonio roofs take a beating. Summer heat bakes shingles at 140-plus degrees on an August afternoon. Spring hailstorms pound neighborhoods from Alamo Heights to Stone Oak. Fall brings sudden downpours that find every weak seam and cracked piece of flashing, the metal strips that seal joints around chimneys and vents. A verbal promise from a roofer who might not be in business next year is worth about as much as a tarp in a tornado. A written guarantee from a company that’s been roofing San Antonio homes since 2000 is worth something real. That’s why we put the 365-Day Done Right Promise on paper, sign it, and hand it to you with every repair. You don’t have to ask for it. It’s included.
See the difference
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After
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After
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AfterOur Pricing Promise
You’ll never get a surprise invoice from us. Before any work starts, you receive a written price. That price is based on the scope of the repair, the materials required, and the labor involved. It doesn’t change once work begins unless you ask us to do additional work beyond the original scope, and even then, you’ll approve a new written price before we touch anything else. The number on the page is the number on the invoice. That’s the guarantee, and it’s the way roofing should work.
Who’s Coming to Your Home
You should never wonder who’s pulling into your driveway. Our technicians are background-checked and uniformed, so the person who arrives for your roof repair is someone we’ve vetted and trust on our own team. Through The Relay Standard, you’ll also get a live trackable arrival time before your service window, so you’re not stuck waiting around all day guessing when we’ll show up. When the job is done, you’ll receive before-and-after photos and a digital invoice sent by text. You’ll know what was wrong, what we did about it, and exactly what it cost. No mystery, no surprises.
What About Manufacturer Warranties
Here’s what we can tell you for certain. We install and repair using roofing materials from GAF, CertainTeed, Owens Corning, IKO, Atlas, Tamko, and Boral, all of which are manufacturer-backed brands with established reputations in the industry. The specific manufacturer warranty on your new roof or replacement depends on the material you choose, and we’ll walk you through those options when you’re making your decision. What we can promise without exception is our own workmanship guarantee: 365 days of coverage on every repair, in writing, included with every job. That’s our standard, and it doesn’t change based on what shingle you pick.
Call for a Free Estimate
If you’re looking at a leaking roof, missing shingles, or damage from a recent San Antonio storm, call us at (361) 209-8857. We’ll send a technician to assess the damage and give you a written price before any work starts. You’ll get the 365-Day Done Right Promise on every repair, a written guarantee with no extra charge, and the peace of mind that comes from working with a roofer who’s been standing behind San Antonio homes since 2000. The estimate is free. The guarantee is in writing. The rest is up to the weather.
Written by Dylan Pace, Owner at Crestview Roofing Co San Antonio, serving San Antonio since 2000.