Frequently Asked Questions - Roofing in San Antonio, TX
Straight answers to the questions San Antonio homeowners ask us most often. If yours isn't here, call (361) 209-8857 and we'll walk you through it.
Pricing & Cost FAQs
A full roof replacement in San Antonio typically runs $8,500 to $18,500 for a standard single-family home, with most falling around $11,000 to $14,000 depending on square footage, pitch, and material. Steep roofs cost more because they're slower and riskier to work. Tile and metal run higher than architectural asphalt. We put the price in writing before any work starts, so the number you approve is the number you pay. Call (361) 209-8857 for a free estimate with real numbers for your house.
Most roof repairs in San Antonio land between $350 and $1,200. Small fixes like replacing a few shingles or resealing a pipe boot sit at the low end. Larger repairs, like replacing decking under a leak or rebuilding a valley, push toward $2,000 and up. Hail and wind damage claims are common here, and homeowners insurance often covers the work minus your deductible. We send photos of the damage before and after, so you see exactly what you're paying for.
Roof inspections run $150 to $400 in San Antonio when booked on their own. After a storm, most roofing contractors including us provide a storm-damage inspection at no charge and walk you through whether filing a claim makes sense. An inspection is the cheapest way to catch small problems before they become water-in-the-bedroom problems. If you're buying or selling, a documented inspection report is worth every dollar.
Three things drive the gap: material grade, overhead, and whether the contractor is pulling permits and carrying insurance. A low number often means thinner shingles, no permit, or a crew that may not be covered if someone gets hurt on your property. We don't compete on being the cheapest. We compete on showing you the work. You get a written line-item price, photo updates, and an invoice you can pay from your phone. That's the value.
Not unless we uncover something hidden and you approve a change first. San Antonio homes sometimes hide rotted decking or bad flashing under old shingles. If we find that, we show you photos, explain what's needed, and give you a written addition before any extra work happens. Nothing gets done on a handshake. The price we quote is the price you approve. Call (361) 209-8857 to get your written estimate started.
No. Estimates are free. We come out, inspect the roof, talk through what you actually need versus what can wait, and send you a written price. You're under no obligation. If you're comparing bids, that's smart. We want our written price and our process to be the reason you choose us, not a high-pressure pitch.
Service & Process FAQs
You book online or by phone, no phone tag. You get a live arrival time you can track to your door, not a four-hour window. We inspect, explain what we found, and send a written price. If you say yes, we schedule the work. During the job you get photos of the work before and after. When it's done, we text a digital invoice you can pay from the link. That's the whole process. You know who's coming, when, and what it costs.
Most asphalt shingle replacements in San Antonio are done in one to two days. Tile and metal take longer, usually three to five days depending on the roof's size and pitch. Weather plays a role. Sudden storms can delay a crew for safety. We'll give you a schedule up front and keep you posted with photo updates as the work progresses. The goal is to get it done right, not just fast.
For active leaks, we do everything we can to get someone out the same day during business hours. We're open Monday through Friday from 7 AM to 7 PM and Sunday from 7 AM to 7 PM. We're closed Saturdays. If water is coming in, call (361) 209-8857 and we'll let you know when we can be there. We'll tell you straight, and if we can't get there today, we'll help you tarp it until we can.
Move vehicles out of the driveway and away from the house. Take down anything fragile on interior walls, because hammering overhead can knock pictures loose. Cover items in the attic with a sheet, since some dust and debris will fall through. Let the crew know where outdoor outlets are. Keep kids and pets inside while work is underway. We handle the rest, including cleanup and a magnet sweep for nails.
Yes. Cleanup is part of the job, not an extra. We tarp the ground where we work, use a magnet sweep to pick up nails and metal, and haul off the old shingles and debris. You shouldn't find a single roofing nail in your driveway or lawn. Walk the yard after we finish. If you spot anything we missed, call us and we'll come back and make it right.
It's built into every Crestview Roofing job through The Relay Standard. You book in a tap. You get a live arrival time you can track. We send photos of the work before and after. The price is in writing before we start. And the invoice is digital, sent by text, payable from the link. No wondering who's showing up or what it will cost. That's total visibility, and it's what the Relay Visibility Guarantee is built on.
Brands & Parts FAQs
We install GAF, Owens Corning, CertainTeed, and Boral roofing systems, among others. Each brand has strengths. GAF and Owens Corning dominate the architectural asphalt category. CertainTeed is known for its shingle quality and color range. Boral is a top choice for tile, which matters in San Antonio's older Spanish-style neighborhoods. We'll recommend a brand and a specific line based on your roof's pitch, your budget, and the look you want, then put it in writing.
Architectural asphalt shingles with a high solar reflectance rating handle San Antonio summers best. The extreme heat and UV exposure here breaks down thin, cheap three-tab shingles fast. We routinely see roofs in neighborhoods like Alamo Heights and Terrell Hills where sun damage accelerated granule loss on low-quality shingles. Look for shingles rated for high temperatures and wind, and consider a lighter color. A roof is a long-term purchase, and our climate doesn't go easy on short-term materials.
Boral tile roofs run two to three times the cost of architectural asphalt in San Antonio. Expect $18,000 to $35,000 or more for a tile roof on a typical home, versus $8,500 to $18,500 for asphalt. Tile lasts much longer and looks right on Mediterranean and Spanish-style homes common in areas like Castle Hills and Fair Oaks Ranch. But it's heavy. Your roof structure has to support it, and if it doesn't, reinforcement adds to the price. We'll inspect and give you the real number in writing.
Usually, yes. GAF, Owens Corning, and CertainTeed all keep their most popular colors in production. We'll take a sample and match the line and color as close as current inventory allows. Fading from San Antonio's sun means an exact match is sometimes impossible. A good repair blends even if it isn't perfect from six inches away. We'll show you the closest match before we install it.
Licensing & Insurance FAQs
Every professional working under our name is required to hold the license and insurance their state or trade requires. We work to The Relay Standard, which includes putting the price in writing and sending you job photos. Before any work starts, you can ask to see proof of insurance. Any reputable contractor will show it without hesitation. Don't hire a roofer who won't.
We're an independently owned and operated Crestview Roofing location serving San Antonio and the surrounding area, and we work with local crews who know this market's climate and building patterns. Every pro working under our name is held to The Relay Standard. The key thing is consistency: same written pricing process, same photo updates, same cleanup standard. That doesn't change job to job.
The contractor's insurance should cover it, which is why you should never hire an uninsured roofer. If a roofer is working on your home without insurance, that liability can fall on you as the homeowner. Ask for proof of insurance before the job starts. Any professional will provide it. This is one of the biggest reasons to avoid the cheapest bid. The risk isn't worth the savings.
Emergency & Response FAQs
Move anything valuable out of the water's path and put a bucket down. If the ceiling is bulging, poke a small hole to release the water slowly, otherwise the weight can collapse the drywall. Call us at (361) 209-8857. We're open Monday through Friday from 7 AM to 7 PM and Sunday from 7 AM to 7 PM. For active leaks we prioritize getting to you as fast as the schedule allows. If the leak is from a storm, tarp it if you safely can and document everything with photos for insurance.
In Texas, most homeowners policies require you to file a hail or wind claim within one year of the storm date, but some policies shorten that window. Check your policy or call your agent. The earlier you file, the better. San Antonio storms hit in waves, and contractors get booked out fast afterward. We provide storm-damage inspections at no charge and can document the damage with photos to support your claim. Call (361) 209-8857 to schedule one.
Yes. If a storm has torn off shingles or a tree limb has punctured the roof, tarping is the right first step to stop water entry until permanent repairs can be scheduled. We can tarp the damaged area and walk you through next steps, including whether a full replacement or a repair makes sense. Don't wait on a tarp. Water damage compounds fast in San Antonio's humidity. Call us during business hours and we'll get you on the schedule.
Call (361) 209-8857. A live coordinator answers and connects you with our San Antonio team. You can also book through our site in a tap. No phone tag, no four-hour windows. You get a live arrival time you can track to your door. That's the standard we work to on every job.
Warranty & Guarantees FAQs
Crestview Roofing is the roofing company of the Relay Home Co. family. Every job gets a written price before any work starts and is covered by The Relay Visibility Guarantee. The material warranties come from the manufacturer, like GAF or Owens Corning, and can run 25 to 50 years depending on the product line. We'll explain exactly what your warranty covers and for how long before you sign anything. No fine print surprises. Call (361) 209-8857 for a free estimate and the full warranty details in writing.
It covers the experience, not just the shingles. Every Relay company works to one promise: total visibility. A live arrival time you can track to your door, photo updates of the work before and after, and a written price before anything starts. You always know who is coming, when they will be there, and what it will cost. That's the guarantee, and it's stamped on every Crestview Roofing job in San Antonio.
Most manufacturer warranties from GAF, Owens Corning, and CertainTeed are transferable once, usually with a short window to file the transfer paperwork after the sale. That can be a selling point when you list your home. Workmanship coverage may or may not transfer depending on the terms. If you're planning to sell, let us know and we'll help you understand what your new buyer inherits. A documented roof with a transferable warranty is a real asset in San Antonio's hot market.
Yes. Along with the manufacturer's material warranty, our workmanship is covered so that installation defects are addressed. The exact length and scope of the workmanship coverage is spelled out in your written agreement before the job starts. We put everything in writing, including what's covered, for how long, and how to make a claim if you ever need to. No verbal promises that evaporate later. Call (361) 209-8857 and we'll walk you through it.
Written by Dylan Pace, Owner at Crestview Roofing Co San Antonio, serving San Antonio since 2000.
Still Have Questions?
We are happy to help. Call us - same-day and after-hours emergency service available.
(361) 209-8857